Simply Dreams Bedding Products Return and Exchange Policy
We strive to ensure your satisfaction with our products. However, we understand that issues may arise. Please find our return and exchange policy below:
Eligibility for Return or Exchange
  1. Defective Items:
    • If your bedding product is found to be defective, we will gladly offer an exchange.
  2. Incorrect Measurements:
    • If the item does not fit due to incorrect measurements and we are unable to provide an alternative size, a return will be accepted.
Timeframe
  • All requests for return or exchange must be submitted within 7 days from the date of delivery.
Procedure
  1. Submit your request to info@simplydreams.com.sg or WhatsApp us at 80402288.
  2. Provide the following details:
    • Order Number
    • Description of the item(s) in question
    • Reason for return or exchange
Conditions
  • Items must be unused, unwashed, and come with their original packaging.
  • We reserve the right to inspect the product before approving the return or exchange.
Thank you for choosing Simply Dreams! If you have any questions, feel free to reach out to us.